Kikki stores: kikki.K Stationery & Gifts | kikki.K

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Australia

BONDI JUNCTION

Westfield Bondi Junction

Shop 5006, Level 5, 500 Oxford Street

Bondi Junction, NSW 2022

trading hours
  • Monday : 09:30 – 18:00
  • Tuesday : 09:30 – 18:00
  • Wednesday : 09:30 – 18:00
  • Thursday : 09:30 – 21:00
  • Friday : 09:30 – 19:00
  • Saturday : 09:30 – 18:00
  • Sunday : 10:00 – 18:00
CAMBERWELL JUNCTION

Camberwell Shopping Precinct

554-556 Burke Road

Camberwell, VIC 3124

trading hours
  • Monday : 10:00 – 17:30
  • Tuesday : 10:00 – 17:30
  • Wednesday : 10:00 – 17:30
  • Thursday : 10:00 – 17:30
  • Friday : 10:00 – 17:30
  • Saturday : 10:00 – 17:00
  • Sunday : 10:30 – 15:00
CANBERRA CENTRE

Canberra Centre

Shop DF33, 148 Bunda Street

Canberra City, NSW 2601

trading hours
  • Monday : 09:00 – 17:30
  • Tuesday : 09:00 – 17:30
  • Wednesday : 09:00 – 17:30
  • Thursday : 09:00 – 17:30
  • Friday : 09:00 – 21:00
  • Saturday : 09:00 – 17:00
  • Sunday : 10:00 – 16:00
CARINDALE

Westfield Carindale

Shop 1209, 1151 Creek Road

Carindale, QLD 4152

trading hours
  • Monday : 09:00 – 17:30
  • Tuesday : 09:00 – 17:30
  • Wednesday : 09:00 – 17:30
  • Thursday : 09:00 – 21:00
  • Friday : 09:00 – 17:30
  • Saturday : 09:00 – 17:00
  • Sunday : 10:00 – 16:00
CAROUSEL

Westfield Carousel

1382 Albany Highway

Cannington, WA 6107

trading hours
  • Monday : 09:00 – 17:30
  • Tuesday : 09:00 – 17:30
  • Wednesday : 09:00 – 17:30
  • Thursday : 09:00 – 21:00
  • Friday : 09:00 – 17:30
  • Saturday : 09:00 – 17:00
  • Sunday : 11:00 – 17:00
CHADSTONE

Chadstone Shopping Centre

Shop B138, Basement Level, 1341 Dandenong Rd

Chadstone, VIC 3148

trading hours
  • Monday : 09:00 – 17:30
  • Tuesday : 09:00 – 17:30
  • Wednesday : 09:00 – 17:30
  • Thursday : 09:00 – 21:00
  • Friday : 09:00 – 21:00
  • Saturday : 09:00 – 21:00
  • Sunday : 10:00 – 19:00
CHATSWOOD

Westfield Chatswood

Shop 467, 1 Anderson Street

Chatswood, NSW 2067

trading hours
  • Monday : 09:30 – 18:00
  • Tuesday : 09:30 – 18:00
  • Wednesday : 09:30 – 18:00
  • Thursday : 09:30 – 21:00
  • Friday : 09:30 – 18:00
  • Saturday : 09:00 – 18:00
  • Sunday : 10:00 – 18:00
CHERMSIDE

Westfield Chermside

Shop 326, Cnr Gympie Rd & Hamilton Rd

Chermside, QLD 4032

trading hours
  • Monday : 09:00 – 17:30
  • Tuesday : 09:00 – 17:30
  • Wednesday : 09:00 – 17:30
  • Thursday : 09:00 – 21:00
  • Friday : 09:00 – 17:30
  • Saturday : 09:00 – 17:00
  • Sunday : 10:00 – 16:00
CLAREMONT QUARTER

Claremont Quarter

Shop 152, 23 St Quentin Avenue

Claremont, WA 6010

trading hours
  • Monday : 09:00 – 17:30
  • Tuesday : 09:00 – 17:30
  • Wednesday : 09:00 – 17:30
  • Thursday : 09:00 – 21:00
  • Friday : 09:00 – 17:30
  • Saturday : 09:00 – 17:00
  • Sunday : 11:00 – 17:00
DONCASTER

Westfield Doncaster

Shop 1104, 619 Doncaster Road

Doncaster, VIC 3108

trading hours
  • Monday : 09:00 – 17:30
  • Tuesday : 09:00 – 17:30
  • Wednesday : 09:00 – 17:30
  • Thursday : 09:00 – 21:00
  • Friday : 09:00 – 21:00
  • Saturday : 09:00 – 18:00
  • Sunday : 10:00 – 17:00
EASTLAND

Eastland Shopping Centre

Shop 2107A, Level 2, 171-175 Maroondah Hwy

Ringwood, VIC 3134

trading hours
  • Monday : 09:00 – 17:30
  • Tuesday : 09:00 – 17:30
  • Wednesday : 09:00 – 17:30
  • Thursday : 09:00 – 21:00
  • Friday : 09:00 – 21:00
  • Saturday : 09:00 – 17:00
  • Sunday : 10:00 – 17:00
EMPORIUM

Emporium Melbourne

Level 3, Shop 032, 287 Lonsdale St,

Melbourne, VIC 3000

trading hours
  • Monday : 10:00 – 17:00
  • Tuesday : 10:00 – 17:00
  • Wednesday : 10:00 – 17:00
  • Thursday : 10:00 – 19:00
  • Friday : 10:00 – 19:00
  • Saturday : 10:00 – 19:00
  • Sunday : 10:00 – 18:00
ENEX

Enex

Shop h222A, 100 St Georges Terrace

Perth, WA 6000

trading hours
  • Monday : 09:00 – 17:30
  • Tuesday : 09:00 – 17:30
  • Wednesday : 09:00 – 17:30
  • Thursday : 09:00 – 17:30
  • Friday : 09:00 – 19:00
  • Saturday : 09:00 – 17:00
  • Sunday : 11:00 – 16:00
GARDEN CITY

Garden City Shopping Centre

Shop 70, 125 Riseley St

Booragoon, WA 6154

trading hours
  • Monday : 09:00 – 17:30
  • Tuesday : 09:00 – 17:30
  • Wednesday : 09:00 – 17:30
  • Thursday : 09:00 – 21:00
  • Friday : 09:00 – 17:30
  • Saturday : 09:00 – 17:00
  • Sunday : 11:00 – 17:00
HIGHPOINT

Highpoint Shopping Centre

Shop 3519, Level 3, 120-200 Rosamond Road

Maribyrnong, VIC 3032

trading hours
  • Monday : 10:00 – 17:00
  • Tuesday : 10:00 – 17:00
  • Wednesday : 10:00 – 17:00
  • Thursday : 09:00 – 20:00
  • Friday : 09:00 – 20:00
  • Saturday : 09:00 – 18:00
  • Sunday : 09:00 – 18:00
HORNSBY

Shop 3035, L3 Westfield Hornsby

236 Pacific Highway

Hornsby, NSW 2077

trading hours
  • Monday : 09:00 – 17:30
  • Tuesday : 09:00 – 17:30
  • Wednesday : 09:00 – 17:30
  • Thursday : 09:00 – 21:00
  • Friday : 09:00 – 17:30
  • Saturday : 09:00 – 17:00
  • Sunday : 10:00 – 17:00
INDOOROOPILLY

Indooroopilly Shopping Centre

Shop 2072, 322 Moggill Rd

Indooroopilly, QLD 4068

trading hours
  • Monday : 09:00 – 17:30
  • Tuesday : 09:00 – 17:30
  • Wednesday : 09:00 – 17:30
  • Thursday : 09:00 – 21:00
  • Friday : 09:00 – 17:30
  • Saturday : 09:00 – 17:00
  • Sunday : 10:00 – 16:00
KARRINYUP

Karrinyup Shopping Centre

Shop F119, 200 Karringyup Road

Karrinyup, WA 6018

trading hours
  • Monday : 09:00 – 17:30
  • Tuesday : 09:00 – 17:30
  • Wednesday : 09:00 – 17:30
  • Thursday : 09:00 – 21:00
  • Friday : 09:00 – 17:30
  • Saturday : 09:00 – 17:00
  • Sunday : 11:00 – 17:00
KOTARA

Westfield Kotara

Shop 2067, Northcott Drive

Kotara, NSW 2289

trading hours
  • Monday : 09:00 – 17:30
  • Tuesday : 09:00 – 17:30
  • Wednesday : 09:00 – 17:30
  • Thursday : 09:00 – 21:00
  • Friday : 09:00 – 17:30
  • Saturday : 09:00 – 17:00
  • Sunday : 10:00 – 16:00
MACQUARIE

Macquarie Centre

Shop 67, Cnr Herring & Waterloo Roads

North Ryde, NSW 2113

trading hours
  • Monday : 09:30 – 18:00
  • Tuesday : 09:30 – 18:00
  • Wednesday : 09:30 – 18:00
  • Thursday : 09:30 – 21:00
  • Friday : 09:30 – 18:00
  • Saturday : 09:00 – 18:00
  • Sunday : 10:00 – 18:00
MARION

Westfield Marion

Shop 1094, 297 Diagonal Road

Oaklands Park, SA 5046

trading hours
  • Monday : 09:00 – 17:30
  • Tuesday : 09:00 – 17:30
  • Wednesday : 09:00 – 17:30
  • Thursday : 09:00 – 21:00
  • Friday : 09:00 – 17:30
  • Saturday : 09:00 – 17:00
  • Sunday : 11:00 – 17:00
MET CENTRE

MetCentre

Shop G10, 273 George Street

Sydney, NSW 2000

trading hours
  • Monday : 08:00 – 18:00
  • Tuesday : 08:00 – 18:00
  • Wednesday : 08:00 – 18:00
  • Thursday : 08:00 – 18:00
  • Friday : 08:00 – 18:00
  • Saturday : Closed
  • Sunday : Closed
MIRANDA

Westfield Miranda

Shop 2171, Level 2 600 The Kingsway

Miranda, NSW 2228

trading hours
  • Monday : 09:30 – 18:00
  • Tuesday : 09:30 – 18:00
  • Wednesday : 09:30 – 18:00
  • Thursday : 09:30 – 21:00
  • Friday : 09:30 – 18:00
  • Saturday : 09:00 – 18:00
  • Sunday : 10:00 – 18:00
MT GRAVATT

Westfield Mt Gravatt

Shop 2332, Level 2, Crn Logan Road & Kessells Road

Upper Mt Gravatt, QLD 4122

trading hours
  • Monday : 09:00 – 17:30
  • Tuesday : 09:00 – 17:30
  • Wednesday : 09:00 – 17:30
  • Thursday : 09:00 – 21:00
  • Friday : 09:00 – 17:30
  • Saturday : 09:00 – 17:00
  • Sunday : 10:00 – 16:00
PACIFIC FAIR

Pacific Fair Shopping Centre

Shop 2722, Hooker Blvd

Broadbeach, QLD 4218

trading hours
  • Monday : 09:00 – 17:30
  • Tuesday : 09:00 – 17:30
  • Wednesday : 09:00 – 17:30
  • Thursday : 09:00 – 21:00
  • Friday : 09:00 – 17:30
  • Saturday : 09:00 – 17:30
  • Sunday : 10:00 – 17:00
QUEENS PLAZA

Queens Plaza Shopping Centre

Shop LG25, 226 Queen St

Brisbane, QLD 4000

trading hours
  • Monday : 09:00 – 18:00
  • Tuesday : 09:00 – 18:00
  • Wednesday : 09:00 – 18:00
  • Thursday : 09:00 – 18:00
  • Friday : 09:00 – 21:00
  • Saturday : 09:00 – 17:00
  • Sunday : 10:00 – 16:00
QVB

Queen Victoria Building

Shop 24, 455 George St

Sydney, NSW 2000

trading hours
  • Monday : 09:00 – 18:00
  • Tuesday : 09:00 – 18:00
  • Wednesday : 09:00 – 18:00
  • Thursday : 09:00 – 18:00
  • Friday : 09:00 – 18:00
  • Saturday : 09:00 – 18:00
  • Sunday : 11:00 – 17:00
ROBINA

Robina Town Centre

Shop T4091, Ground Level, 4 Robina Town Centre Drive

Robina, QLD 4230

trading hours
  • Monday : 09:00 – 17:30
  • Tuesday : 09:00 – 17:30
  • Wednesday : 09:00 – 17:30
  • Thursday : 09:00 – 21:00
  • Friday : 09:00 – 17:30
  • Saturday : 09:00 – 17:30
  • Sunday : 10:30 – 16:00
RUNDLE MALL

Rundle Mall

132 Rundle Mall

Adelaide, SA 5000

trading hours
  • Monday : 09:00 – 18:00
  • Tuesday : 09:00 – 18:00
  • Wednesday : 09:00 – 18:00
  • Thursday : 09:00 – 18:00
  • Friday : 09:00 – 21:00
  • Saturday : 09:00 – 17:00
  • Sunday : 11:00 – 17:00
SOUTHLAND

Westfield Southland

Store 2014, Level 2, 1239 Nepean Hwy

Cheltenham, VIC 3192

trading hours
  • Monday : 09:00 – 17:30
  • Tuesday : 09:00 – 17:30
  • Wednesday : 09:00 – 17:30
  • Thursday : 09:00 – 21:00
  • Friday : 09:00 – 21:00
  • Saturday : 09:00 – 17:00
  • Sunday : 10:00 – 17:00
THE GLEN

The Glen Shopping Centre

GO82, 236 Springvale Rd

Glen Waverley, VIC 3150

trading hours
  • Monday : 09:00 – 17:30
  • Tuesday : 09:00 – 17:30
  • Wednesday : 09:00 – 17:30
  • Thursday : 09:00 – 21:00
  • Friday : 09:00 – 21:00
  • Saturday : 09:00 – 17:00
  • Sunday : 10:00 – 17:00
TOOWOOMBA

Grand Central Shopping Centre

Shop 1109A, Crn Dent St and Margaret St

Toowoomba, QLD 4350

trading hours
  • Monday : 09:00 – 17:30
  • Tuesday : 09:00 – 17:30
  • Wednesday : 09:00 – 17:30
  • Thursday : 09:00 – 21:00
  • Friday : 09:00 – 17:30
  • Saturday : 09:00 – 17:00
  • Sunday : 10:00 – 16:00
WODEN

Westfield Woden

Shop G023, 13 Keltie St

Phillip, NSW 2606

trading hours
  • Monday : 09:00 – 17:30
  • Tuesday : 09:00 – 17:30
  • Wednesday : 09:00 – 17:30
  • Thursday : 09:00 – 17:30
  • Friday : 09:00 – 21:00
  • Saturday : 09:00 – 17:00
  • Sunday : 10:00 – 16:00

New Zealand

BRITOMART

Retail Shop 8A
Atrium on Takutai Britomart
Auckland, 1010

trading hours
  • Monday : 09:30 – 18:00
  • Tuesday : 09:30 – 18:00
  • Wednesday : 09:30 – 18:00
  • Thursday : 09:30 – 18:00
  • Friday : 09:00 – 18:00
  • Saturday : 09:00 – 17:00
  • Sunday : 10:00 – 17:00
NEWMARKET

22 Nuffield St
Newmarket, 1023

trading hours
  • Monday : 09:30 – 18:00
  • Tuesday : 09:30 – 18:00
  • Wednesday : 09:30 – 18:00
  • Thursday : 09:30 – 18:00
  • Friday : 09:30 – 18:00
  • Saturday : 09:30 – 17:30
  • Sunday : 10:00 – 17:30

Singapore

VIVO CITY LITTLE BOUTIQUE

Vivo City

Shop #01-K32, 1 Harbourfront Walk

Singapore, 98585

trading hours
  • Monday : 11:00 – 20:00
  • Tuesday : 11:00 – 20:00
  • Wednesday : 11:00 – 20:00
  • Thursday : 11:00 – 20:00
  • Friday : 11:00 – 21:00
  • Saturday : 11:00 – 21:00
  • Sunday : 11:00 – 21:00

Hong Kong

PRINCES BUILDING

Princes Building

Shop 220, Second Floor, 10 Chater Road

Central, HK

trading hours
  • Monday : 11:30 – 19:30
  • Tuesday : 11:30 – 19:30
  • Wednesday : 11:30 – 19:30
  • Thursday : 11:30 – 19:30
  • Friday : 11:30 – 19:30
  • Saturday : 10:30 – 18:30
  • Sunday : 10:30 – 18:30
HONG KONG STATION

MTR Station Concessions

HOK43-44, Hong Kong Station

Central, HK

trading hours
  • Monday : 11:00 – 21:00
  • Tuesday : 11:00 – 21:00
  • Wednesday : 11:00 – 21:00
  • Thursday : 11:00 – 21:00
  • Friday : 11:00 – 21:00
  • Saturday : 11:00 – 21:00
  • Sunday : 11:00 – 21:00

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How Stationery Retailer Kikki.K Doubled Sales in 5 Years

Image: kikki-k.com

Kikki.K was founded in 2001, when Kristina Karlsson decided to set up her home office. She found the available stationery and organization solutions to be woefully lacking. Designing her own stylish and practical products, she conducted focus groups to make sure there was a demand for these products. She received an overwhelmingly positive response and launched her brand.

Today, Kikki.K has stores in Australia, New Zealand, Singapore, Hong Kong and the UK and their online stores ships to over 140 countries. They reached an estimated $60 million in sales last year, and they’re looking to expand globally.

How have they harnessed the power of word-of-mouth to get here?

1. A rich in-store experience people love – award-winning decor and an invitation to browse and an online store with the same principles.

kikki.K stores are carefully designed to reflect the brand’s commitment to organisation and Scandinavian design principles. For people like Kristina who love their stationery, it’s a serious and emotional affair.

As co-founder Paul Lacy said,

“There is a lot of emotion in stationery for consumers. Whether it’s about the fresh school year… the need to be organised, the power and freedom you feel when you’ve got clarity and order. They’re fairly powerful emotions in there, so it’s really fun to play with a brand in that space because there is so much emotion to tap into.”

The brand’s purpose, “Dream. Do. Enjoy. Share.” is up on the wall in every store. Collections around the store are framed by moodboards, with sketches, photos and text. It encourages customers to imagine how products can be used to improve their own lives in a playful way.

Kikki.K has also been named “Employer of the Year” and been recognised by Business Review as one of the “Best Places to Work” 4 times since 2012. Cheerful and friendly employees contribute to the great in-store experience, quick to assist you with anything you need and sharing their own favourite products.

When kikki.K decided to take their store online, they were committed to ensuring the in-store brand experience translated well online. The kikki.K website is designed to replicate the store experience – it’s easy to find what you’re looking for, while encouraging you to stick around and browse. Online orders are delivered in gorgeous packaging, with a thank you note.

2. Give your community something to talk about – a new range every three weeks!

Kikki.K releases over 20 ranges a year. That’s at least one every three weeks! Christmas, Valentine’s, stationery, bags, home accessories, glassware… they have it all. It’s an easy way to keep your customers coming back and talking about you.

And talk they do! Kikki.K has hundreds of thousands of avid fans. kikki.K has over 260k followers on Instagram, compared to competitor Filofax’s 24,000. They actively engage with fans, with frequent posts, Kristina’s personal posts, and reposting images showing how fans use their products. They’re active on YouTube, with videos showing their products close-up. They have over 30 boards on Pinterest, ranging from workspace inspiration to free downloadables.

3. Collaborations with popular authors – Gretchen Rubin, Arianna Huffington and more

Image: kikki-k. com

kikki.K also frequently releases product lines that are collaborations with other designers and authors.

For example, they sell specially designed editions of Gretchen Rubin’s bestsellers “The Happiness Project’ and “Better Than Before” and Arianna Huffington’s “Thrive” along with journals, quote cards and habit trackers.

4. Workshops where people can meet and learn to be more organized

Their more popular stores also invite customers to hang out and meet like-minded people, through workshops. Personal consultants run workshops on Organisation, Happiness, Goals, Mindfulness, Planner, Habits and DIY.

For those living in countries with no stores, you can even participate through Skype! These workshops invite word-of-mouth sharing (and spending!) as customers discover tools that can improve their lives.

5. Sharing user-generated content with everyone else

When kikki. K first launched their website, they started getting “bombed with online orders from around the world”.

They discovered that there was a highly active “planner community” with thousands of people sharing their planners on YouTube. There are videos of people unboxing their packages, setting up their planners and even weekly plan-along videos! Today, there are over 100,000 results for kikki.K on YouTube.

They encourage more posts with hashtags and contests on Instagram and Facebook. Their blog features posts like “How to take better Instagram photos” and Diary Challenges.

_____

Read next: Stationery referral program examples: Erin Condren

Stationery giant kikki.K is SAVED at the last minute after collapsing into administration 

Stationery and gifts giant kikki.K is saved by a US company at the last minute after going into administration – saving 250 retail jobs and 30 stores

  • Stationery giant kikki. K was put into voluntary administration in March this year 
  • The global Swedish design has now partnered with US-based EC Design 
  • The announcement on Tuesday will preserve almost 250 retail jobs at 30 stores 

By Zoe Zaczek For Daily Mail Australia

Published: | Updated:

Stationery giant kikki.K has been saved after it was put into voluntary administration amid the coronavirus pandemic and in the wake of the bushfire crisis. 

The global Swedish design and stationery brand announced on Tuesday it has partnered with US-based EC Design to continue trading and grow its eCommerce business.

The announcement, which will see kikki.K effectively remain an independently-run business, will preserve almost 250 retail jobs at 30 stores. 

Kikki.K was placed into voluntary administration in March following a ‘perfect storm’ of events, including: Brexit, social unrest in Hong Kong, the Australian bushfires, rising rent and payroll costs, consumers moving to shop more online and COVID-19.  

Stationery giant kikki.K has been saved after it was put into voluntary administration. Pictured: A kikki.K store is seen in Westfield Knox in Victoria

Despite the factors, kikki.K founders Kristina Karlsson and Paul Lacy remained positive about the future of the business.

‘It’s been such a challenging time these last few months for so many people, and all of us at kikki.K were no exception,’ Ms Karlsson said. 

‘We really got caught in a perfect storm leading to voluntary administration, but our dream to do something meaningful in the world via kikki.K has been so strong we’ve done everything we can on behalf of all stakeholders. 

‘We’re so happy that we’ve preserved hundreds of jobs and we’re well set up to thrive again and make positive impact in the world in small and big ways with our products and services.’

Mr Lacy said he was ‘thrilled’ to secure kikki.K’s future. 

‘While it’s such an exciting time, and will set the beautiful brand we’ve created up to thrive, Kristina and I remain very conscious that a lot of stakeholders who have been strong supporters have been impacted, so it’s very much a bitter-sweet moment for us,’ he said.

Kikki.K was placed into voluntary administration in March following a ‘perfect storm’ of events

Kikki.K shut their bricks and mortar stores amid the coronavirus pandemic but have since reopened select stores outside of Victoria. 

At least 25 stores will continue to trade across NSW, VIC, ACT, QLD, WA and SA, and two stores will operate in New Zealand. 

There is one store in Singapore and two in Hong Kong. 

Kikki.K said the partnership has allowed the business to re-employ and re-deploy almost 250 team members.

The stationery giant will operate as a ‘sister company’ to EC Design, under the leadership of its original co-founders, Ms Karlsson as Creative Director and Mr Lacy as CEO.  

Tonia Misvaer, CEO of EC Design, said: ‘We have long admired kikki.K for its unique design and functional products, and we are thrilled to welcome this incredible team into the EC Design family. 

‘We look forward to working with everyone at kikki.K through this restructuring process and returning the brand to profitability.

‘We invite all longtime kikki.K fans and EC Design loyalists to keep their eyes open for new designs, product offerings and creative endeavors as we bring even more beautiful, purposeful products to life.’

Kikki.K shut their bricks and mortar stores amid the coronavirus pandemic but have since reopened select stores outside of Victoria. Pictured: A coronavirus sign out the front of a kikki.K store in Melbourne in March 

 

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Kikki.

K to be sold US-based Erin Condren Designs

Ambitious international expansion also hurt the company.

Kikki.K continues to trade across a small number of stores in Australia after a gradual reopening as lockdowns were eased.

The upmarket stationery chain, founded 20 years ago by Kristina Karlsson and Paul Lacy and known for its Swedish aesthetic, had been in talks with a possible strategic Chinese buyer.

Mr Lacy told AFR Weekend that like many others “we have been smashed by this unprecedented happening in the world”.

“It’s complicated everything,” he said about COVID-19. “We had a lot of interest from all over the world in the brand pre-COVID, and it has been very difficult trying to get a deal done not being able to meet face to face with everyone.”

Mr Lacy added that there are continuing talks with landlords about rents, most of whom are realistic and helpful, given the COVID-19 situation. Many retailers like Solomon Lew, owner of Just Group, opted out of paying rent until the shops were able to trade. Mr Lew said in May landlords are still in denial about a ”broken” model for rents in the retail sector.

Mr Lacy said COVID-19 and other external events created a “perfect storm” that led to the voluntary administration, but at the core it is a great business.

Secured creditors appointed Barry Wight and Bruno Secatore of restructuring firm Cor Cordis as receivers, while Kikki.K directors appointed Jim Downey of JP Downey & Co voluntary administrator.

Creditors voted in favour of a deed of company arrangement on Thursday.

Mr Downey said there is an upfront undisclosed sale sum plus an earn-out over 12 months. He said it is possible there might be up $200,000 that can be distributed to secured creditors – a fraction of the $20 million they are owed.

Erin Condren Designs main focus is planner and organisational products. Ms Condren is the face of the popular company she founded, but had recently “taken leave” after coming under fire for not observing social distancing guidelines in California.

Mr Lacy said the pending sale will preserve hundreds of Kikki.K jobs and keep a majority of stores open. The group already closed seven stores in New Zealand.

According to the last available public accounts, Kikki.K lost $8.4 million on sales of $79.6 million in 2017. The Australian, New Zealand and Singaporean operations were profitable but the retailer incurred more than $8 million of restructuring costs and losses in the UK.

Stationery chain kikki.K closes all seven NZ stores

Stationery chain kikki.K has closed its seven stores in New Zealand.

The Australia-based retailer’s receivers in New Zealand, BDO, had confirmed the store closures and added the staff had all been axed.

According to a report from Stuff, a BDO spokesperson said a sale process is currently under way by the receivers of the Australian operations.

The spokesperson added they are under the impression a prospective buyer has already expressed an interest in the New Zealand market but have not been given any further information regarding the prospective purchaser’s intentions.  

The stationery retailer, which was placed into voluntary administration in March, said in a statement that the brand got caught “in a perfect storm” of circumstances, from suffering the impact of Brexit during its UK store rollout to the Hong Kong protests, a subdued Christmas, the disastrous Australian bushfires and now, the coronavirus.”

The company’s Australian receiver Cor Cordis had said at that time that the shops would remain open while they are assessing kikki.K’s financial position.

But a month later, the troubled stationery business, which has 65 stores in Australia, the UK, New Zealand, Singapore and Hong Kong, was put into liquidation.

In a creditor’s meeting on Zoom Thursday, June 25, the company’s shareholders voted to sell the business. They voted in favour of a deed of company arrangement, according to administrator J.P. Downey & Co.

The new owner E.C. Designs LLC, which trades as Erin Condren Designs, is based in Austin, Texas, and primarily sells personalised and customised organisation and lifestyle products.

Out of 245 votes cast, 244 voted in favour, with only one voting against – leaving the final figure at 98.85 per cent in favour, and 1.15 per cent against. Creditors are likely to get around 1-2 cents per dollar.

Kikki K was founded by Australian-based Swedish entrepreneur Kristina Karlsson in 2001.

Stationery chain kikki.K is placed into voluntary administration in tough retail environment

Another major Australian retail chain has collapsed, with the receiver warning that more could follow, as consumer confidence remains shaky.

Key points:

  • Administrator Cor Cordis plans to keep stores open and sell the whole group
  • The chief executive said the company had been caught in a perfect storm of soft consumer demand, bushfires and coronavirus
  • At least six other retailers, including Bardot, have also gone under or been forced to close stores this year

Almost 500 jobs are in limbo after Melbourne-based stationery chain kikki. K was placed into voluntary administration.

The chain has 65 stores across Australia, Singapore, Hong Kong, London and New Zealand, as well as an online store.

Barry Wight from the company’s receiver, Cor Cordis, told the ABC that the retail chain had been struggling for some time, but that poor summer trade had likely exacerbated its problems.

“There really just wasn’t enough spending money during the December and January period,” Mr Wight said.

“Certainly we’ve had an impact of bushfires in December and then most recently the impacts of the coronavirus.”

Mr Wight said the chain made almost $70 million in sales last year.

“It’s got a lot going for it but the recent events have made it too difficult to continue,” he said.

Mr Wight said all of the chain’s stores remained open and nobody had lost their jobs.

Cor Cordis is investigating the possibility of selling off the whole chain or closing some stores.

“Everything is on the table,” he said.

‘Perfect storm’

As receivers, Cor Cordis will now control the company while its future is determined.

In a statement, kikki.K founder Kristina Karlsson said the company had tried everything in its powers to save the business.

“It is with profound regret and sadness that we take this action,” Ms Karlsson said.

The company’s chief executive, Paul Lacy, said the chain had been “caught in a perfect storm”, with its British stores affected by Brexit woes and its Hong Kong outlets rocked by ongoing protests there.

The administrator said the chain’s stores would remain open.(

Instagram

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“And, finally we’ve had the triple-whammy of soft consumer demand, the business impact of bushfires and more recently the unprecedented and profound impact of coronavirus which is hitting so many businesses and countries so hard,” Mr Lacy said.

“This unprecedented line-up of external factors, particularly in recent weeks, has really taken its toll.”

Coronavirus adding to difficult retail landscape

Since the start of 2020, a raft of Australian businesses have gone under or been forced to close stores, including big names Harris Scarfe, Ishka, EB Games, Bardot, Jeanswest and Colette.

“We’ve now seen a long list of retailers that have entered the formal insolvency process,” Mr Wight said.

“We’ve long been predicting that there’s a slow slide of a lot of these retailers in a very difficult environment where consumer spending is not strong.”

Mr Wight said shaky consumer confidence due to coronavirus was only making things harder for retailers.

“It’s definitely not helping,” he said.

“How prolonged this coronavirus outbreak will extend, we don’t know.

“Whilst we don’t want to be hysterical about the outbreak, it is certainly not helping foot traffic.”

Plasticine KIKI Air 12 colors Art. PL001, Russia

vendor code
PL001

Collection
Air

Country of origin
Russia

Item type
Plasticine

Children’s goods
Yes

Consumer age
3+

Material
Polymers, water, pigments

Appointment
For games, the development of fine motor skills of the hands and preparation of the hand for writing

Size / Format
29x5x8cm

Color
Assorted

Type of packaging
Film bag

90,000 How to start word of mouth: Tips from Kikki.K

Kikki.K was founded in 2001 after Christina Karlsson decided to open an office in her home. She soon realized that the stationery and office supplies available on the market were extremely monotonous and decided to create her own stylish and practical products. After the focus groups, it became clear that there is a demand for such a product. And with a positive response, Karlsson launched her own brand.

Today Kikki.K stores are located in Australia, New Zealand, Singapore, Hong Kong and the UK, in addition, the online store delivers goods to more than 140 other countries.Last year, sales reached $ 60 million. The company intends to expand globally further.

How did she use the power of word of mouth to achieve such success?

1. The best of the world of commerce – award-winning decor, hospitality, a call-to-shop and an online shop that does the same

kikki.K has been carefully designed. Everything about it reflects the brand’s dedication to the organization and Scandinavian style.For people who love their stationery, such as Christina herself, this is very important and evokes an emotional response.

This is how co-founder Paul Lacey described it:

“There are many emotions associated with stationery. For example, at the beginning of the school year … What matters is the need for organization, the strength and freedom that you feel when everything is perfectly ordered. These are all very strong emotions. Therefore, it is very pleasant to work with such a brand, joining these emotions ”.

Brand setting – “Dream. Do it. Enjoy. Share ”- written on the wall in every store. Product collections are framed with mood boards with sketches, photos and texts. All this unobtrusively allows customers to imagine how they can use the brand’s products to improve their own lives.

Kikki.K was named Employer of the Year. It has been ranked as one of the “Best Places to Work” 4 times since 2012 by Business Review. The friendly and cheerful staff is ready to help you with anything and suggest your own favorite product, making your shopping experience even more enjoyable.

When Kikki.K decided to launch an online store, it made every effort to reflect all these principles in it. The Kikki.K website has an equally well thought-out design that makes it easy to find exactly what you need. And at the same time enjoy viewing the products! Online orders are delivered in memorable packaging with a thank you note.

Tips:

  • If you are operating in a highly competitive market, then pay a lot of attention to design.This is what sets you apart and allows people to talk about your company. This can be the design of a store, website, uniform, etc.
  • Think over to the smallest detail of the touch of customers with your company. For example, Everlane also uses interesting packaging. And it motivates people to share products on Instagram. We wrote more about this in this article.

2. Give your audience something to discuss – new items every three weeks!

Kikki.K produces more than 20 collections a year.The assortment is updated at least once every three weeks! It includes, for example, collections for Christmas, Valentine’s Day, office supplies, bags, home accessories, glassware … Whatever! This is a great way to keep your customers coming back and talking about you.

And customers say a lot about Kikki.K! The company has thousands of loyal fans. She has over 260 thousand followers on Instagram! Compare to the competition: Filofax has just 24,000.The company actively interacts with fans, regularly publishing posts, personal messages from Christina, as well as reposting photos of fans with their purchases. Kikki.K is also active on YouTube, where video reviews of products are posted. She also has over 30 Pinterest boards on topics ranging from inspiration at work to free downloads.

Tip:

  • Surprise your customers. People love something new and interesting. Think about what new products or services you can create that your competitors don’t have.

3. Collaboration with popular authors – Gretchen Rubin, Arianna Huffington and others

kikki.K also frequently releases product lines with other designers and authors.

For example, the company sells special editions of the bestselling Project Happiness and Better Than Before Gretchen Rubin, Prosperity by Arianna Huffington, as well as magazines, quote cards, and habit trackers.

Tip:

  • Find influencers for your audience.And offer cooperation. If you’re a small store, look for niche leaders.

4. Workshops where people can make new acquaintances and learn the art of being organized

The most popular brand stores invite customers to workshops, where they can have a pleasant and useful time and meet like-minded people. Personal consultants run workshops on the topics of organization, happiness, goal setting, mindfulness, planning, habits, and handmade.

And for those clients who live in countries where there are no stores, workshops are held via Skype! These workshops drive brand awareness (and sales!) Through word of mouth, and customers learn what tools they can use to make their lives better.

Tip:

  • Consider training your customers. They will appreciate it and be more loyal to you.

5. Maintain custom content

Once Kikki.K launched its website and was immediately bombarded with online orders from all over the world.

It turned out that there is a very active community of planners (organizers) who show off their planners in YouTube videos. In these videos, people unpack their newly purchased planners, show them how they use them, and drive them every day! Now on the YouTube channel there are over 100,000 results for the query Kikki.K.

And the company supports the distribution of user generated content with relevant hashtags through contests on Instagram and Facebook.Her blog has, for example, posts on “how to take the best photos for Instagram” and challenges for diaries.

Tip:

  • Run contests on social media to get customers to share your photos.
  • Create bright and interesting packaging.
  • Organize a community of fans of your product.

P.S. We have also prepared a detailed Guide to launching word of mouth in an online store. You can download it for free at this link.

If you are interested in launching word of mouth then try our word of mouth platform.

Deuter Kikki Backpack 6L 36093 5520

SPECIAL OFFER!
WHEN PURCHASING DEUTER PRODUCTS, YOU WILL RECEIVE Police K918-XPE + COB Flashlight AS A GIFT!

The Kikki backpack is a fun companion for toddlers in kindergarten, on walks or on a hike to the lake. He is funny and caring. The backpack is crafted from an environmentally friendly fabric that meets the stringent “Bluesign approved fabric” labeling standards.With Bluesign®, the world’s strictest standard, we optimize our entire production chain.

Features:

  • spacious main compartment
  • Reflective front and side
  • Two outer pockets with Velcro fasteners
  • external fixing loop
  • chest strap
  • name tag inside
Core
Purpose: city
Floor: children
Material: Deuter-Super-Polytex BS
Volume, l: 6
Dimensions, cm: 35x20x16
Weight, g: 340
Color: red with print
Design features

Back ventilation:

The back ventilation system is realized in the form of pillows with air channels or mesh.This option protects a person from heavy sweating, reduces fatigue and the risk of catching a cold in the cold wind.

is

The presence of a waist belt:

The belt allows you to transfer to the lower back and hips up to half the weight of the backpack, relieving the front of the shoulder and spine.Belts are sewn on and removable.
One of the most popular and successful belt designs is the German brand’s patented Variflex system, which all large Deuter backpacks are equipped with.
The VariFlex belt system features movable hip fenders that accurately follow the most challenging movements. This evenly distributes the load on the hip belt and provides freedom of movement, reduces fatigue. Two durable fiberglass rods and adjusting straps on the hip fenders give you precise control of your load, even on uneven terrain.

chest straps

Valve type:

Actually, this is the main access point to the backpack. The valve not only closes the top of the bag from rain or snow, but also, if there is a pocket, is an additional capacity, allows you to put your essentials in it so that they are always at hand.By their design, the valves are sewn on and removable (floating). With removable ones, you can adjust the location on the backpack depending on its height. You can even unfasten the valve and use it separately as a belt bag or a small backpack, suitable for a radial or a short walk from the base camp (if this is provided for by the valve design).

adjustable fixed
Details: name tag on the inside, reflective elements on the front and sides, external fixing loop

video review

Core
Purpose: city
Floor: children
Material: Deuter-Super-Polytex BS
Volume, l: 6
Dimensions, cm: 35x20x16
Weight, g: 340
Color: red with print
Design features

Back ventilation:

The back ventilation system is realized in the form of pillows with air channels or mesh.This option protects a person from heavy sweating, reduces fatigue and the risk of catching a cold in the cold wind.

is

The presence of a waist belt:

The belt allows you to transfer to the lower back and hips up to half the weight of the backpack, relieving the front of the shoulder and spine.Belts are sewn on and removable.
One of the most popular and successful belt designs is the German brand’s patented Variflex system, which all large Deuter backpacks are equipped with.
The VariFlex belt system features movable hip fenders that accurately follow the most challenging movements. This evenly distributes the load on the hip belt and provides freedom of movement, reduces fatigue. Two durable fiberglass rods and adjusting straps on the hip fenders give you precise control of your load, even on uneven terrain.

chest straps

Valve type:

Actually, this is the main access point to the backpack. The valve not only closes the top of the bag from rain or snow, but also, if there is a pocket, is an additional capacity, allows you to put your essentials in it so that they are always at hand.By their design, the valves are sewn on and removable (floating). With removable ones, you can adjust the location on the backpack depending on its height. You can even unfasten the valve and use it separately as a belt bag or a small backpack, suitable for a radial or a short walk from the base camp (if this is provided for by the valve design).

adjustable fixed
Details: name tag on the inside, reflective elements on the front and sides, external fixing loop

You have the opportunity to receive an order in our showroom.To do this, you need to place an order on the website or by phone. When your order is ready for delivery, you will receive an SMS message.

Showroom is located in the center of Kiev, at the address Kiev, TC “Bessarabskiy Kvartal”

If you are interested in one of the available products in the showroom , , be sure to reserve the product.

Payment methods for pickup:

  • Cash
  • Visa and MasterCard
  • Cashless payment

Courier in Kiev

Delivery in Kiev is carried out from Monday to Saturday, from 10:00 to 20:00

Delivery of the order within Kiev free .

We try to deliver your order as quickly as possible. As a rule, we deliver on the day the order is received or the next day (if the product is available at the nearest warehouse).

When confirming the order, the manager will agree with you a convenient time interval and delivery conditions.

Payment methods:

  • Cash
  • Prepayment Privat24
  • Cashless payment

Within Ukraine

Delivery across Ukraine is carried out by the “New mail” company to a convenient office for you.

Delivery time, as a rule, 1-2 days from the date of dispatch.

When ordering from 500 UAH delivery across Ukraine by New Mail is free.

Cost of delivery of an order up to 500 UAH by “New mail” cash on delivery: 80 UAH

Cost of delivery of an order by “New mail” with prepayment: free of charge

Payment methods:

  • Cash on delivery.

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